Privacy Policy
Data controller
ORYON (CNPJ 00.000.000/0001-00) is the controller of the personal data processed in this store, under Brazil's General Data Protection Law (LGPD — Law 13,709/2018) and, for customers in the European Economic Area, the General Data Protection Regulation (GDPR).
Data we collect
- Account and orders: name, email, phone, tax ID (optional), shipping address.
- Payment: processed by Mercado Pago or Stripe; we never store card details.
- Browsing: pages visited, traffic source and device, for statistics and store improvement.
How we use it
- To process orders, payments, deliveries and returns (performance of contract).
- To send marketing communications, only with your consent (newsletter).
- To prevent fraud and meet legal and tax obligations.
Sharing
We share only what is necessary with payment processors, shipping partners in Brazil and abroad, and technology providers. International transfers follow appropriate safeguards.
Your rights
You may request access, rectification, portability, anonymisation or erasure of your data, and withdraw consent at any time. Write to contato@oryon.com.br; we reply within 15 days. You may also lodge a complaint with your data protection authority.
Cookies
We use essential cookies (bag, session) and, with your consent, analytics and advertising cookies (Google Analytics, Meta Pixel). You can manage them in your browser.
Retention and security
We keep data for as long as needed for these purposes and legal obligations. Passwords are stored encrypted and internal access is restricted.